About the Company
Pacific Sogo Department Store (hereinafter referred to as "Far Eastern SOGO") was established on November 11, 1987. After 34 years of being industrial pioneer, Far Eastern SOGO has always been the most trusted department store brand in Taiwan. After joining the Far Eastern Group in 2002, stores have continued to open in Taiwan and China. (In China, Far Eastern SOGO operates under a dual-brand strategy, known to the public as Pacific Department Stores and Far Eastern Departments Stores.)
Far Eastern SOGO's rich retail experience has allowed it to grow with the market into a diversified entertaining business, winning the hearts of the customers, the employees, the partnering brands, as well as the stockholders. There are currently a total of 7 Far Eastern SOGO Departments Stores in Taiwan, providing daily necessities and recreation. In the ever-changing retail landscape, Far Eastern SOGO strives to execute “digital marketing” and transform into an “omni-channel retail platform” to adapt to consumer needs.
Company Vision, Mission, and Core Values
In addition to achieving operational performance, Far Eastern SOGO actively works the ESG criteria (environmental, social, and governance performances) into all aspects of company operations. Our vision is to be the socially responsible retail benchmark that keeps pace with times to deliver an all-around lifestyle experience for the public.
To work towards our company vision, Far Eastern SOGO has developed a set of mission and core values. We treasure every single customer's shopping experience. At Far Eastern SOGO, our mission is to bring happiness to all.
Our 4 core values are “Reliable”, “Inspire”, “Sustain”, and “Excellence”. They fall in line with the company vision to help employees better achieve our mission. Together, the 4 core values comprise to stand for “R.I.S.E.”, symbolizing Far Eastern SOGO's positive ambition to rise above whatever challenges that may lie ahead.
FAR EASTERN SOGO Company Vision
Corporate Social Responsibility & Sustainability
Up until now, the Far Eastern SOGO has voluntarily published the Corporate Sustainability Report for 7 consecutive years. Far Eastern SOGO's “6 Keys to Sustainability", which include business innovation, quality merchandise, attentive service, talent training, social engaging platform, and sustainable technology, takes into consideration the modern department store operation models and are in alignment with United Nation's Sustainable Development Goals.
Far Eastern SOGO sets out to link eco friendly with shopping at SOGO. From the moment a customer steps foot into one of Far Eastern SOGO department stores, a transformational shopping experience takes place. From energy conservation, low-carbon emission educational activities, to environmental friendly products, Far Eastern SOGO implores the consumers to begin a green and sustainable consumer journey with us!
Branch Information
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SOGO Gift Certificates
SOGO department store gift certificates are the perfect gifts for personal use or gifts; please contact our VIP lounges and gift vouchers departments, we will be happy to serve you when you purchase.
As a reminder to our dear customers: Do not buy uncertificated gift certificates, in order to avoid personal loss of money.
Gift Voucher Purchase
Please pay by remittance if your purchasing amount is over NTD500,000 and more. Please contact us for further information.
Gift Voucher Related Information
Message Board
Dear Customers,
This message board is intended to provide consumers a place where the shopping related opinions can be offered. If you have any comments or the needs of consultation about the items, you are welcome to use the message board on the website and leave a message to us. We will humbly accept the comments and seek the improvements.
The Company would like to remind you that any personal information that left on the website that is at the risk of leaking to others. Provided that you leave your contact information, the company will be able to contact you, or reply your questions or comments; if you don’t provide personal contact information, the company will not be able to reply. You may at any time require the company to remove the personal information you have left on the message board.
The website decline all unverified messages that make personal attacks. When finding such comments, the company reserves the right to delete.
We wish you and your family all the best. Happy Shopping!
Sincerely, SOGO department stores
